Thank-you for choosing Purely Positive Co. We are committed to delivering your orders promptly and efficiently. Below is our shipping policy detailing production times, shipping methods, and estimated delivery times.
Production Time
All orders are processed and shipped within 1-3 business days.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location:
- Standard Shipping: 3-7 business days
Please note that these shipping times are estimates and may vary based on your location and unforeseen circumstances such as weather delays or carrier issues.
United States:
Once your order has been processed, it will be shipped using standard shipping methods. Estimated shipping times are as follows:
- Standard Shipping: 5-10 business days.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your shipment online.
Shipping Costs
Calculated at checkout.
Address Accuracy
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect or outdated addresses. If you need to update your shipping address, please contact us as soon as possible.
Shipping Delays
While we strive to meet the delivery estimates, there may be delays beyond our control due to weather, carrier delays or customs.
Lost or Damaged Items
In the unlikely event that your order is lost or damaged during shipping, please contact our customer service team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Please note we are not responsible for any stolen items.
If you have additional questions please contact us at hello@purelypositiveco.ca
Thank-you for your business!
Sincerely,
Purely Positive Co.
